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Support: (847) 499-1515
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Our Reviews

Client feedback from our ticketing system, Google Reviews, and UpCity.

Customer Satisfaction Rating

Our Google Reviews

SafePoint IT has been an outstanding partner for our business. Their transition from Infiniwiz brought even more expertise and dedication. Their managed IT services have significantly improved our...operational efficiency, while their robust cybersecurity measures keep our data safe and secure. The team is responsive, knowledgeable, and genuinely invested in our success. We highly recommend SafePoint IT to any business seeking reliable and effective IT solutions.read more
De Juan
Very friendly technicians who helped resolve my computer issues! Also thank you to the accounting team who helped understand my bill! Very fair and transparent with pricing! Thanks again!
Crissy Klostermeyer
Super helpful technicians
Dale McPeek
If you are looking for great and friendly customer service along with a timely and exceptional resolution, look no further. Their attention to detail and commitment to resolve any issues is superb....Truly recommend SafePoint IT and will continue to use their services!read more
Rosa Veloz
Great company to have in your corner!
Veronica Morris-Moore
My problems were solved with one phone call. Try them you will not be disappointed.
Lorraine Coleman Brown
Our company has been consistently impressed with the excellent IT support they provide. SafePoint IT has always been highly responsive and has met and exceeded all of our IT needs. The team at...SafePoint IT is incredibly knowledgeable and skilled, and they have always been able to assist our employees with both hardware and software issues. We have found their support to be invaluable and their service to be reliable and efficient. Highly recommend.read more
Maureen Gleason
Excellent IT support from SafePoint IT (Formerly Infiniwiz). They continue to meet and exceed all of our company's IT needs. Responsive and knowledgeable techs who support our employees with both...hardware and software issues. Highly recommend.read more
Maureen Gleason
Friendly IT professionals! Great services and always available to help!
Jennifer Wolanski
The entire service team has been incredibly helpful and professional. Highly recommend SafePoint IT for any company looking to avoid the headache of managing their own IT Services.
Zach Frey
Their knowledgeable and professional team goes above and beyond to resolve issues quickly with quality and care.
Laura Cropper
Infiniwiz Managed IT service is the most efficient service our practice has experienced. The entire team is helpful with all aspects of our needs. Response time and knowledge is impeccable.
Francine Kaley
Extremely friendly and reliable support staff. Great team to work with. I highly recommend their services. Thank you!
Lisa Phillips
Infiniwiz is unmatched. They are knowledgeable, have unmatched customer service, and for the organization needing IT support but not knowing what they need, call Infiniwiz!
Renaissance Overcome the world
Excellent service
Devin Jones
great team, able to resolve issues in a quick and friendly manor. Highly recommended!
Daniela Gallegos
We have been working with the amazing team at Infiniwiz for a couple of years now, and their service has been exceptional. They consistently go above and beyond to ensure our IT needs are met...securely and in a timely manner.
Whenever we’ve faced challenges, their team has responded quickly and effectively, showcasing their expertise and unwavering commitment to keeping our business running smoothly and securely. Their dedication, professionalism, and ability to adapt to our unique needs have truly set them apart.
We highly recommend Infiniwiz to anyone in need of reliable and top-notch IT support and maintenance. They’ve been an invaluable partner, and we’re confident they’ll deliver the same level of excellence to anyone who chooses their services.read more
Customer Support
Dmitriy did a fantastic job resolving our issues the first time around and went above and beyond. Highly recommend him and to his employer you guys have an exceptional one working for you.
Eduardo Martinez
great team, highly recommend!
Daisy Antunez
Great team, highly recommend!
Daisy Antunez
Very helpful and friendly. Will refer to
friends and other business associates.
Ed Dicken
Great team and great service! Highly Recommended!
Jonathan Zegar
Quick, friendly and reasonably priced.
Juliana Gordon
Great service, friendly staff.
Juliana Gordon
Great service, super friendly staff, fast response times. Highly recommend their services to anyone and everyone!
Jessica Nunez
Infiniwiz is your go-to small business IT provider for troubleshooting, updates, and/or developing innovative solutions to challenges of all sizes. I’ve found their staff to be dedicated,...professional, and responsive. I heartily endorse them to any business seeking trustworthy and superior IT assistance.read more
E J
5 stars- excellent customer service. Always available to help resolve issues in a friendly and efficient manner!
Jennifer White
Excellent customer service! Always available to help resolve issues in a friendly and efficient manner!
Jennifer White
Excellent! Thanks so much for Infiniwiz's outstanding support!
huanhuan Zhang
Infiniwiz is amazing! Their team is super responsive and knowledgeable. They've really simplified our IT management. I highly recommend them!
Leonid Goncharenko
Infiniwiz has been fantastic! Their team is quick, knowledgeable, and always ready to help. They've made managing our IT so much easier. Highly recommend!
Leonid Goncharenko
I have been thoroughly impressed with the services provided by Infiniwiz. Their team is highly professional, responsive, and dedicated to ensuring that all our IT needs are met efficiently. The level...of expertise and attention to detail they bring to the table is exceptional. Whether it's troubleshooting issues, providing timely updates, or offering innovative solutions, Infiniwiz consistently exceeds our expectations. I highly recommend their services to any business looking for reliable and top-notch IT support.read more
Northwest Home Care
Awesome service, great to work with.
Gerardo Leguizamo
Excellent service!
Gerardo Leguizamo
Extremely friendly staff and outstanding customer service, I'm satisfied with saying I would highly recommend this company!
Andrea Stoeva
Great team and great service!
Katie Parsons (ktmfp)
These guys are life savers. Extremely positive experience. Everyone there is working so hard to bolster our company's success. Kaden is extremely helpful, very knowledgeable, professional and...efficient. Highly recommend Infiniwiz.read more
NataliaLviv
Greatest IT company to work with! Very supportive and helpful.
Amanda Shulick
Extremely seemless and most importantly, painless updates and changes to our programming. These guys are terrific as they have a talented Team. They have multiple people with multiple talents that...can do it all. Our in-house IT expert can give you more details if you need them, but I would highly recommend them.
President, Hockfield & Associatesread more
Steve Anderson
Infiniwiz is one of the best managed IT companies that I've had the pleasure to work with. They are able to handle the easy fixes, as well as the extremely difficult tasks with a wonderful level of...professionalism and ease. Kaden is one of the easiest people to deal with, and is very helpful with any issue. The pricing for their services is very reasonable as well. I'm glad my company gets to work with them.read more
Ethan Woods
Great customer service. They work hard to resolve issues in a timely manner. Thank you!
Nandi Patel
I've been working directly with Infiniwiz for a little over 2 years now and have nothing but good things to say. Everyone is extremely helpful and knowledgeable, highly recommend for your IT needs!!
Amanda Shulick
Dmitriy was so helpful and an expert on all tech issues. He always goes above and beyond!
Valerie Beery
Absolutely the best in the business! No other company would compare to their level of skill and attentiveness to our needs! Well done Infiniwiz Team!
Vincent De Leon
Kaden is always so quick to help with any tech issue we have!
Valerie Beery
The Infiniwiz team is so professional, prompt, and knowledgeable. They’re always available and easy to get ahold of. Their team has been the best to our company and couldn’t ask for a better IT team...to collaborate with!read more
Denise Callahan
Truly an honest company. Any problems we’ve had, we were able to call on them and have our issues taken care of quickly and professionally. We wouldn’t be able to run as smoothly if it weren’t for...their speedy and efficient service.read more
Danny Bleu
Our company is working with Infiniwiz for many years now, a team of professionals, good customer support. Have been fixing the computer issues quickly and successfully.
Iuliana Midari
Alek has a great team and my team has really enjoyed working with them. Highly recommended working with the folks at Infiniwiz
Blake Schwank
I feel Infiniwiz and their crew are always professional and responsive We are happy with the team!
Maria Chaparro
I mostly deal with Kaden Evenson who I am so happy to work with. He is very knowledgeable and always gets me to a good ending. He's very easy to work with as well
Frances Barto
I have been a customer for many years. Super impressed by these guys. They continue to amaze me with their professionalism, dedication, and expertise. They are technology experts from desktop...management to network infrastructure, Firewall/security, remote access, switches, VoIP, security cameras, customized software, etc. I highly recommend Infiniwiz if you are looking for integrated IT solutions and support for your business.read more
Jon Oliveros
Outstanding IT and VOIP services. Very knowledgeable employees.
Michael Vaynshteyn
Excellent customer service! very responsive & very knowledgeable. Infiniwiz goes above & beyond expectations!
Peter Poulos
Infiniwiz! One of the best, customer-focus, technologically advanced IT company I have worked with. Infiniwiz is shaping future products and implementing innovation. Amazing customer experience and...effective results. Highly recommend it!read more
eleanor kelner
Invaluable help. Great people to deal with. Highly recommend Steve G.
David Wuerth
We've been long time clients of Infiniwiz and we couldn't be happier with their services. It's the reason we've stayed with them for over 10 years. I highly recommend them.
Allen Bulmash
great program great rep - Steve was very patient and executed what needed to get done in an efficient professional matter. Thank you
Robert Rudkowski
We are very happy to use Infiniwiz for all of our IT needs. They go above and beyond for us anytime we need them. Thank you for your patience and service we receive always!
O'Hare Auto Body
Steve was very helpful, he set up my profile, explained what I needed to know and got me going in a very efficient way!
Geno Kedzierski
Steve was. Lots of patients with me because I'm not the best at these things. In the end we got it done, He was great!
William Pazely
Very helpful and solved my computer issues very quickly! Thank you Steve
Sandra Woelke
Steve from Infiniwiz responded quickly and with lots of patience regarding an issue I was having with my monitor. We tried many different approaches and finally fixed the issue. Steve was kind and...dedicated to fixing the problem until it was fixed. It was a great experience. Thank you Infiniwiz!
Debbie R.read more
Debra Robins
Great team player Thanks for all your help !!
Maria Garcia
Steve was wonderful an assisting me and my technical issues with my computer. Got everything up and running in little no to no time wasted! Thank you so much!
Allison Skembare
Life saver! They go above and beyond! Highly recommended! Our company uses Infiniwiz and we are very happy with them. We work with them on the daily and the service is always top notch! Steve is very...helpful and is always there to help out when a computer/phone issues comes up!read more
Narod Consulting
Professional and quick assistants on any questions we have.
Anton Zhevnyak
Great service!!
Jessica Lansing
Steve From Infiniwiz helped me so much!!! very knowledgeable and polite! He even taught me how to finally do the split screen mode to make work life much easier!! thank you so much
Carmella Bias
quick, kind, professional, and responsive
Rene Andriusis
Whenever I've required technical assistance for work-related network issues, Infiniwiz's team has been efficient and responsive to our business needs.

A quality that doesn't go...unnoticed!!!read more
Alex F Chavez
Great team with quick and effective solutions. Steve, Dmitriy, Maryana, Zeb, and the rest of the team are terrific to work with and provide the best service. Thank you all for what you do!!
Michael Kaplan

Our UpCity Reviews

Steve was very helpful and attentive towards my issue her at OAB. Highly highly recommend!!
Matt Cizowski
People that care! Thank you for your suggestions and ability to be flexible with my schedule.
Ekaterina Potemkina
True professionals, with ability to put your needs above all. Great prices as well. Strongly recomend.
Jake Kholodovsky
Working with Alek and the team over at SafePoint IT has been great. Always get a fast, courteous response guiding me in the right direction. Would highly recommend for your IT support needs.
Creighton Bond
Creighton Bond
SafePoint IT Support is extremely timely and consistent. They're quick to answer emails, return phone calls, and their friendly and knowledgeable staff makes resolving technical IT issues fast and seamless.
David Stegeman
David Stegeman
The SafePoint IT team always quickly responds and solve my IT problems. I would highly recommend them!
Jessie Williams
I couldn't have had a better experience with SafePoint IT. Called them, and explained the issues I was having with my computer and just like that, they connected with my system and knew exactly what the issue was, and fixed it !!! Their Service, Product knowledge, and Professionalism are A++++++ Would recommend them a million times over. Thank you!!!
Versatile Images
Michael Holters
I needed to installed a program to work remotely from home and Davis helped me out accomplishing that. He is very knowledgeable about what he does, as a matter of fact, I complemented him while we were working together in the installation. Nice, friendly guy. SafePoint ITi is the IT company use by the company I work for and frankly I can say that I have never been disappointed with their service. Thanks guys.
Carlos
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