Managed IT, cybersecurity and AI · Chicagoland
One team for help desk, 24/7 monitoring, cybersecurity and strategy, built for organizations of 10 to 100 people. A published SLA, a price per person, and engineers who pick up the phone.
Who we are built for
Most of our clients are regulated, always-on and growing. We know the systems they run and the rules they answer to.
Medical, dental and veterinary practices. Clinical systems come first, and a down EHR is always our top priority.
Also serving law firms, nonprofits and schools. All industries →
How we work with you
Whether you have no IT staff or a strong internal team, the engineers, tools and security behind it are the same.
We run all of it: help desk, monitoring, security, backups and strategy. Three plans that differ only by how often we come on-site.
Your IT person keeps control. We add 24/7 security monitoring, help desk overflow and hands for the big projects.
Your team's AI, set up the same way on every computer, connected to your systems and kept safe.
Fixed-scope projects with a price up front: assessments, automation, migrations and one-time AI setup.
Looking for the local detail? Read about managed IT services in Chicago, managed IT for small businesses and outsourced IT services in Chicago.
What we cover
On Managed IT, all of it is included on every plan. Security and backups are never an add-on.
Servers, computers and network watched around the clock, with updates and patching handled for you.
Managed detection and response, a 24/7 security operations center, email security and staff training.
Server, email and cloud data backed up and test-restored, so a bad day stays a bad hour.
How it starts
Nothing gets quoted off a guess. You can stop after any step, and what we find is yours to keep.
What is working, what is not, and whether we are a fit.
15 minutes
An engineer reviews your environment on-site or remotely.
2 to 4 hours
What we found, ranked by risk, with a 30/60/90-day plan.
About an hour
A plan and a price based on what we actually saw.
Only if you ask
After you sign
Once the agreement is signed, onboarding runs on a written schedule, so you always know what happens next.
Days 1 to 30Onboarding
Every device, account and vendor documented, and security in place.
Days 30 to 60Remediation
The riskiest findings fixed first, explained in plain language.
Days 60 to 90Stabilization
A steady environment and your first business review.
Why SafePoint IT
Two offices and a hybrid team across Chicagoland, with the processes of a much larger provider and the attention of a local one.
Response and resolution targets you can read before you sign.
Detection and response, SOC monitoring and backups are never optional extras.
Not the right fit in your first 90 days? End the agreement for any reason.
Regular business reviews and a technology roadmap tied to your budget.
What clients say
"SafePoint IT has been an outstanding partner for our business. Their cloud network management services completely modernized how our team operates."
Tibor GyarmatiGoogle review
"What I love most about working with them is how quick they are to respond and resolve issues. As we grew, they were still able to accommodate our increased needs."
Krystina B.Real estate / Financial
"Amazing service. Very knowledgeable, detail oriented and responsive. You can't go wrong with these folks."
Steve JankowskiGoogle review
"We started SafePoint IT 24 years ago to be the IT department our clients never have to think about. Every plan, every client, the same security and the same people answering the phone."
Alek Pirkhalo, CEO & Co-Founder · Dmitry Rudman, CTO & Co-Founder
Learn with us
Free and online, with the recording in the Resource Center afterward.
RegisterStart with 15 minutes
A short call to see if we are a fit. If we are, the next step is an assessment, not a sales pitch.
Tell us a little about your business and we will get you booked in.
